Welcome to Jesie Albert! We want to ensure you have all the information you need about our headbands. If you have any additional questions, please contact us at [email protected].

**1. How do I place an order?

• To place an order, visit our website at jesiealbert.pro. Browse our headband collections, select your preferred items, add them to your cart, and proceed to checkout.

**2. What payment methods do you accept?

• We accept various payment methods, including credit/debit cards and other secure payment options. You can find the complete list during the checkout process.

**3. How can I track my order?

• Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your order’s delivery status.

**4. Do you ship internationally?

• Yes, we offer international shipping. Shipping fees and delivery times may vary depending on your location. Please refer to our Shipping Policy for more details.

**5. What is your return policy?

• Our Return and Exchange Policy is outlined on our website. If you are not satisfied with your purchase, you may return or exchange eligible items within the specified period.

**6. How do I cancel an order?

• If you need to cancel an order, please contact us as soon as possible at [email protected]. Cancellation requests are subject to our Cancellation Policy.

**7. Are the colors of the headbands accurate on the website?

• We strive to display accurate colors on our website. However, colors may appear slightly different based on individual screen settings.

**8. Can I modify my order after placing it?

• Once an order is confirmed, modifications may not be possible. Please double-check your order details before completing the purchase.

**9. How can I reach customer support?

• For any inquiries or assistance, please email us at [email protected]. We are dedicated to providing prompt and helpful customer support.

**10. Do you offer wholesale or bulk discounts?

• For information about wholesale purchases or bulk discounts, please contact our team at [email protected].

**11. Is my personal information secure?

• Yes, we prioritize the security and privacy of your personal information. Our practices are outlined in our Privacy Policy, available on our website.

**12. How often do you release new headband collections?

• We frequently update our collections with new styles. Stay tuned to our website and follow us on social media for announcements about the latest releases.